Posts Tagged ‘Resume writing’

Should I omit the graduation date on my resume?

Saturday, August 9th, 2008

According to a resume “expert” at a career website: “your degree is over 10 years old; time to take out the dates. Junior reviewers will toss your resume and make you a victim of age discrimination.”

Intentionally omitting dates is a colossal mistake, for two reasons: when you withhold information, you invite others to infer your reason for doing so; and, obscuring your years of experience will only cause you to be passed over for the most desirable positions.

In the case of this resume expert, the reason for omitting dates is: “junior reviewers will toss your resume and make you a victim of age discrimination”.

Why would junior reviewers toss the resume? Presumably, this expert believes that “junior” (or younger) resume reviewers discriminate against older job candidates, but reviewers who are not “junior” do not. In other words, this expert has learned that junior reviewers make mistakes in judging resumes that older workers do not.

Now if this expert has learned that older resume reviewers do a better job of judging resumes than younger reviewers, doesn’t it stand to reason that there are many, many hiring managers who appreciate the superior judgment of older workers?

I suspect this resume expert has little or no experience actually screening resumes and hiring people. I say so because, contrary to popular belief, hiring managers do NOT discriminate on the basis of age (or sex, color, race, etc.) as doing so would arbitrarily reduce the number of qualified candidates. It is hard enough to find well-qualified candidates to fill important positions, why make the task even harder by arbitrarily eliminating many of them?

Job seekers often tell me they get more interviews after they remove degree dates and some early jobs from their resume. When I ask if the increased number of interviews resulted in more job offers, the answer is always “no”.

It turns out that employers are actually quite rational. For a job with limited responsibility and requiring only moderate experience, the ideal candidate is one with minimal work experience and willing to work under less than ideal conditions, for low pay, in order to acquire more work experience.

For management positions with significant responsibilities, employers seek candidates with substantial breadth and depth of management and industry experience. For these positions, employers not only prefer older workers, younger workers won’t even be considered.

This is what you accomplish when you omit information in order to obscure your age: 1) more interviews for low-paying positions with negligible responsibility, and 2) fewer interviews for higher-paying positions requiring judgment, experience, industry knowledge, management skill, and wisdom.

Michael G Smith

Should an older worker list early positions on a resume?

Saturday, August 2nd, 2008

List all of your previous positions. As an older employee, extensive experience is your greatest asset, and it is an area in which you have an indisputable competitive advantage over younger workers.

Many job seekers drop from their resume positions held early in their career. When I ask candidates about early jobs, I often find gems that add to the candidate’s qualifications. Sometimes a position the candidate considered irrelevant may be quite relevant, but for reasons not anticipated by the candidate.

For example, a history of several short-tenure jobs will be viewed negatively by prospective employers. Including on the resume early work experience showing long tenure with one or more employers will help counteract the impression of job instability. While the candidate may view the early experience as irrelevant to the type of work they now do, an employer may view it as quite relevant to judging the prospective employee’s overall fitness.

Another example: a senior-level management position is being filled. One applicant omitted his first job in an unrelated field (banking) from his resume. The position is currently held by a highly-regarded individual who, as it turns out, began his career working for a bank—experience which he views as having bolstered his budget management skills. Had the applicant included the banking experience, his resume would likely have been viewed more favorably owing to the similarity with the work history of the current manager.

When listing early career positions, it is not necessary to include the same level of detail as more recent positions. Dates of employment, position held and employer’s name should be adequate. Including outstanding achievements or accomplishments is always a good idea.

Michael G Smith

What one thing will most improve my resume?

Saturday, May 31st, 2008

The most effective change most resume writers can make is to avoid listing the responsibilities of the position—as if writing a job description—and focus instead on notable successes and contributions achieved in the position. List personal accomplishments, not daily activities, and use specific numbers whenever possible, such as “ranked #2 out of 10″.

Most employers are not really interested in learning the fine details of each of your jobs–they can ask for more details in an interview if necessary. What they really want to know is how well you performed in the position.

List the successes for which you can take full, or at least primary, credit; don’t list trivial items, though, as that will give the appearance you contributed nothing of substance. Obviously, any performance-based award received from your employer should be noted.

Managers face a greater challenge with resume writing, as accomplishments often involve the efforts of many subordinates and the causal chain may not be obvious. For example, an increase in sales achieved by a division may be directly attributable to the efforts of the division’s sales manager, but the cause and effect relationship must be spelled out on the resume or it may appear that the manager was simply in the right place at the right time. A secondary benefit of elaborating on one’s role in effecting change is that the hiring manager sees the method underlying the success, instead of just the before and after.

Michael G Smith